Secure Operation and Audit Services
Secure Operation Services (SecOps):
- Security Operations Center (SOC) as a Service
- 24/7 Threat Monitoring and Detection
- Security Information and Event Management (SIEM) Management
- Security Orchestration, Automation, and Response (SOAR)
- Incident Response Planning and Management
- Vulnerability Management and Remediation
- Patch Management
- Threat Intelligence Management
- Endpoint Detection and Response (EDR) Management
- Network Detection and Response (NDR)
vManaged Detection and Response (MDR)
- Cloud Security Operations
- Container Security Operations
- Security Configuration Management
- Disaster Recovery Planning and Testing
- Business Continuity Management
vBackup and Restore Management
Audit Services:
- IT Security Audits
- Compliance Audits (e.g., GDPR, HIPAA, PCI DSS, ISO 27001, SOC 2, LGPD, UU PDP)
- Vulnerability Assessments
- Penetration Testing (Pen Testing)
- Security Architecture Reviews
- Risk Assessments
- Third-Party Risk Assessments
- Internal Control Audits
- Cloud Security Audits
- Application Security Audits
- Network Security Audits
- Data Privacy Audits
- Digital Forensics
- Audit Readiness Consulting
- Policy and Procedure Review
- User Access Reviews
Enabling organization focus to core business processes and expertise
Today’s complex business environments and tough competition require many business to focus more on its core business and expertise; and share the responsibility of managing and operating critical systems and technology components that supporting their business.
Chakrabuana Technologies flexible approach to Service & Maintenance means you can tap into the services that are only right for your business needs; whether this is a fully outsourced Managed Service or a technical escalation path and components replacements, Chakrabuana Technologies services are here to give you the choice around the maintenance of your systems. You will no longer need to worry about resources, spare parts and 24 x 7 monitoring. We can take care of everything seamlessly on your behalf.
First Level Maintenance:
- corrective and preventative maintenance as well as planned assistance and maintenance.
- onsite and on-call Technical Support
- ITIL methodology compliance, Incident, Problem, Change and Configuration Management through our 24 x 7 x 365 Service Operations Centre.
- Technical Support System Engineers act as a single- point-of-contact to track incidents through to a successful resolution.
Second level Maintenance:
- Proactive Services
- Deep incidents analysis and resolution by Remote or Onsite Expert System Engineers